Privacy Policy

At Ageless Esthetics Inc. (“Ageless Esthetics”, “we”, “us”), your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. We handle personal information in accordance with applicable Canadian privacy law, including Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

• Contact information: your name, phone number, email address and billing or mailing address.
• Skin and health information: skin concerns, treatment history, allergies, medications and relevant medical history, as well as consultation and consent forms — collected only as needed to provide esthetic treatments safely.
• Booking information: appointment history, service preferences and any notes you add when you book.
• Purchase information: online store orders, order history and billing details. Card payments are processed by Square; we do not store your full card number.
• Website information: IP address, browser type and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

• To book, confirm and manage your appointments and consultations, including reminders by email or text message.
• To assess whether a treatment is right for you and to provide safe, personalized care.
• To process payments and prepare online store orders for pickup.
• To answer your questions and, with your consent, send updates and offers. You can unsubscribe at any time.
• To meet our legal, accounting and professional record-keeping obligations.

3. Consent

By providing your personal information, you consent to its collection, use and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may limit our ability to provide certain services.

4. Sharing Your Information

• We do not sell, rent or trade your personal information.
• We share information only with service providers that help us run our business — such as Square (online booking, payments and gift cards) and our website hosting provider — and only as needed for those services.
• Some of these providers, including Square, may store or process information outside Canada (for example, in the United States), where it may be subject to the laws of that country. Contact us if you would like more information about how our service providers outside Canada handle personal information.
• Mobile phone numbers and text-message opt-in consent will not be shared with third parties or affiliates for their marketing purposes.
• We may disclose information where required or permitted by law.

5. Data Retention

We keep personal information only as long as needed for the purposes described above, or as required by law. Treatment and consultation records are kept for the period required by applicable laws and professional guidelines, then securely destroyed.

6. Safeguards

We use reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, use or disclosure. Access is limited to those who need it, and online payments are handled through a secure, encrypted checkout.

7. Your Rights

You may ask to access or correct the personal information we hold about you, or ask us to delete it, subject to legal limits. We will respond within the time required by law. If you have concerns we cannot resolve, you may contact the Office of the Information and Privacy Commissioner of Alberta.

8. Cookies & Website Features

Our website uses cookies to run the shopping cart and checkout, remember your preferences and help us understand how the site is used. Embedded content from third parties — such as Google reviews, Google Maps and Instagram — may set its own cookies. You can disable cookies in your browser settings, but some features, such as the cart, may not work properly.

9. Third-Party Links

Our website links to third-party services, including our Square booking and gift card pages, Google and social media. Their privacy policies, not this one, apply when you use those services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Ageless Esthetics Inc.
Suite 301, 10601 Southport Rd SW
Calgary, AB T2W 3M6
agelessestheticsyyc@gmail.com
(587) 832-5932